Set up your team

This guide is for the group owner — the person setting up TYO Reach for a team or organisation. Members joining an existing group should read User types; members on managed Windows machines should see Managed Windows devices.

Create a group

1. Sign in at reach.tyo.com.au and go to your Dashboard.
2. Open the Group section and click Create group.
3. Give the group a name (your organisation name or team name works well).

Membership is free during your 3-month team trial — no card needed to start. Once the group exists you are its owner, and members you add get a data-cap-free account for as long as they are in the group.

Invite members

1. In the Group section, enter the member's email address and click Invite.
2. If they already have a TYO account, they're added to the group immediately.
3. If they don't, they receive an email with a join link.

When a member joins, their data cap is removed automatically — no reinstall needed. Group membership supersedes personal plan limits: a member on a Free plan gets an uncapped connection the moment they join. If they later leave the group, or if you remove them, their account reverts to their previous personal plan limits.

Managed or locked-down devices

If your members use machines with endpoint protection software (Microsoft Defender for Endpoint, Carbon Black, etc.), see Managed Windows devices for installation and sign-in instructions specific to locked-down environments. The TYO Reach installer is designed to work without admin rights.