Personal browsing or running a team?
Personal plans are metered — pay only for the data you use, starting free. Teams get unlimited data, a static exit IP and central policy, free for the first 3 months.
- 2 GB / month
- HK · SG gateway regions
- Per-app routing
- MFA on every login
- 50 GB / month
- HK · SG gateway regions
- Per-app routing
- MFA on every login
- Email support
- 200 GB / month
- HK · SG gateway regions
- Per-app routing
- MFA on every login
- Email support
- Unlimited data
- Static egress IP (shared across team)
- Share this PC + Remote Targets (RDP/SSH by identity)
- Central routing policy dashboard
- Group policy push to all devices
- MFA + push-to-approve on every login
- 6 gateway regions — SG · HK · TW · EU · US · AU
- Priority support + onboarding call
- Per-connection audit log (coming)
- Azure AD / OIDC federation (on request)
Every feature, side by side
All plans include MFA, browser proxy, and Australian-hosted identity.
| Feature | Free | Pro | Business | Team |
|---|---|---|---|---|
| Data & capacity | ||||
| Monthly data allowance | 2 GB | 50 GB | 200 GB | Unlimited |
| Billing model | Free | Per GB cap | Per GB cap | Per seat |
| Overage behaviour | Pauses (top up) | Pauses (top up) | Pauses (top up) | No cap |
| Gateway & routing | ||||
| Gateway regions | SG · HK · TW · EU · US · AU | SG · HK · TW · EU · US · AU | SG · HK · TW · EU · US · AU | SG · HK · TW · EU · US · AU |
| Browser proxy | ✓ | ✓ | ✓ | ✓ |
| Per-app routing (split tunnel) | ✓ | ✓ | ✓ | ✓ |
| Domain allow / block rules | ✓ | ✓ | ✓ | ✓ |
| China direct mode | ✓ | ✓ | ✓ | ✓ |
| Static egress IP (team-shared) | – | – | – | ✓ |
| Security & identity | ||||
| MFA / TOTP authenticator | ✓ | ✓ | ✓ | ✓ |
| Australian-hosted identity (TYO ID) | ✓ | ✓ | ✓ | ✓ |
| Push-to-approve sign-in (Reach mobile app) | ✓ | ✓ | ✓ | ✓ |
| No kernel driver required | ✓ | ✓ | ✓ | ✓ |
| Team & admin controls | ||||
| Invite & manage team members | – | – | – | ✓ |
| Central routing policy dashboard | – | – | – | ✓ |
| Group policy push (all devices auto-sync) | – | – | – | ✓ |
| Per-connection audit log | – | – | – | Soon |
| Azure AD / OIDC federation | – | – | – | On request |
| Platform | ||||
| Windows | ✓ | ✓ | ✓ | ✓ |
| macOS | ✓ | ✓ | ✓ | ✓ |
| Linux | ✓ | ✓ | ✓ | ✓ |
| Android | ✓ | ✓ | ✓ | ✓ |
| iOS | ✓ | ✓ | ✓ | ✓ |
| Works on endpoint-protected machines | ✓ | ✓ | ✓ | ✓ |
| Support | ||||
| Docs & community | ✓ | ✓ | ✓ | ✓ |
| Email support | – | ✓ | ✓ | ✓ |
| Priority support + onboarding | – | – | – | ✓ |
| Get started free | Choose Pro | Choose Business | Set up team | |
Quick guide
Use a personal plan if…
You're an individual using Reach for your own browsing — a consistent exit IP for the accounts that flag new locations, or routing only selected apps while travelling.
- You're travelling and want fewer 'suspicious login' challenges
- You want selective routing — only your browser goes through the gateway
- You want to try Reach free before committing
- You use it occasionally — paying per-GB suits your volume
Use Teams if…
You manage a distributed team and need one IP address your cloud firewall trusts, MFA on every login, and routing rules that apply automatically to every seat.
- Your team is across cities and SaaS tools block unknown IPs
- You need MFA enforced — not opt-in
- You want policy changes to reach every device automatically
- High bandwidth — per-seat beats per-GB at any volume
- Endpoint-protected or locked-down laptops in your fleet
Common questions
Can I start on a personal plan and upgrade to Teams later?
Yes — your TYO account carries over. When you're ready, create a team group in your dashboard, configure your routing policy, and invite your team. Your personal usage continues independently.
What happens when a personal plan reaches its data cap?
The gateway stays running in limited mode — your internet keeps working, but traffic stops routing through Reach. You're shown the top-up page to add data or upgrade. No surprise charges, ever.
Do Teams members count against a data cap?
No. Teams plans aren't metered per gigabyte — all traffic from every team member is unlimited. That's the main reason teams choose the Teams plan over a handful of personal plans.
Does Reach log what my team is browsing?
Reach logs connection bytes for billing, but not URL paths, search queries, or page content. For HTTPS connections, the gateway sees the hostname but cannot read request content. Reach is a gateway, not a monitoring tool.
Can I cancel or downgrade at any time?
Yes — upgrade, downgrade, or cancel from your account dashboard at any time. No lock-in period on any plan.